November 5, 2004

Dear Fay,

Thank you for all your help and support as we searched for a house here in Kirkland. Moving across the country with a family of five is hard enough without having absolutely no knowledge of where you're going. But having you here to help us find our new home mad all the difference in the world. You made the whole undertaking such a positive one by really listening to our needs, what we wanted and where we wanted to be, and finding us the perfect home.

Since I was so new to the area your extensive knowledge of the area and the builders was especially invaluable. From Facotria to Juanita you managed to show us everything available - and then some more. I think in the four months, we worked with you the Mueller's put more combined mileage on your care than you had had to date! The level of personal attention to gave us was fabulous and very much appreciated.

We also want to thank your team (Lyndal & co.) for all their help, their speedy responses to questions and their excellently organized updates. Your knowledge of the area, the market, and your continued patience combined with you and your team's flawless service gave us our best home-buying experience ever. Thank you Fay!

Sincerely,

Suzanne and Kent Mueller

- Suzanne and Kent Mueller