Fay was instrumental in us getting a house, especially in this crazy market. Fay and her team were always available to answer our questions, no matter how late in the evening, always got the answers we wanted. They provided our winning offer only in a few hours late in the evening as the seller was going to accept another offer. Fay was supportive of u all the way through closing. She went out of her way to make the process as smooth as possible. Thanks Fay!