We met Fay from a friend recommendation. She knew our target area in King county quite well and helped us calmly navigate the search, selection, negotiation and closing processes in a competitive hot market. She always made time for us personally or via her office personnel, and was wonderful in treating our situation searching with a small child in tow. She led us through a successful close process for our first purchase, and we’re very happy with the experience we’ve had; if you’re in the Seattle area and know your parameters and target neighborhood, she’d be a great reference and a knowledgable agent and guide to work with.