Working with Fay at team besharat was truly a one-of-a-kind experience. She kept in touch throughout and took over any part of the process that she had access to (title information, taxes, utilities, etc.), cutting down my need to chase down paperwork. She always answered my questions in a timely manner and never left me feeling confused or uncertain about going the as-is route for buying. I always enjoyed and looked forward to any interaction I had with Fay, whether over email or phone, She knew how to relate to me and my spouse and helped us through a sensitive situation involving a house buying. I only wish buying my house didn't have to be a one-time process, as I'd love to work with Fay again!