The home buying process can be very stressful and there are a lot of subtleties to it. Fay and her team are real experts and they go above and beyond to guide you through the process. With Fay, you never feel lost in the process. She is very patient and very caring. Every time we had a question she was just a phone call or text away, no matter the time of day. My wife and I were remote buyers. Fay was our eyes and ears in Washington. She would go to open houses for us and show the houses via FaceTime. She also spent two full days with us when we were in Washington. She even picked us up from the airport! She knows the Kirkland area and its vicinity like the back of her hand. After we bought our house, Fay was still there to help us through finding and hiring contractors to fix up the house. With Fay and Team Besharat, we know we are in good hands throughout the entire process. She doesn't just disappear after closing.