Fay interviewed me to completely understand my objectives related to the sale of my Kirkland townhouse. Then she arranged for staging and marketing, so that my home looked inviting to all potential buyers. She brought forward a buyer in very short order - one that understood my preferred timing and financial goals, allowing us to close successfully. Even though the sale was quick, I never felt rushed....Fay deliberated options with me, including other potential offers. I feel supported and guided entirely with her expertise, start to end. Everything she said she would do, she did.