Fay and her team are caring, conscientious, detail-oriented, patient, and extremely professional and pleasant to work with. They were the best in writing the winning offer and connecting us with other extremely efficient banking and insurance-related agencies which led to a remarkable and effortless experience. She was always prompt in returning my phone calls and answering my questions to the best of her knowledge. We also felt that she cared for us and our situation, which really meant a lot. We strongly recommend Fay and Brittany.